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Meet regulatory requirements

Meet SIM

Echo started life in the water industry, and we continue to be immersed in the specific needs of the water sector. As the pressure builds to improve customer service and meet your SIM obligations, RapidXtra is a genuine asset. Dedicated to the UK water market, RapidXtra is aligned to your regulatory requirements and can support your current and future needs.

Ready for water market reform

RapidXtra enables you to be retail competition ready by helping you meet the separation requirement, clarifying the true arms-length operation of your company’s wholesale and retail operations. RapidXtra helps you achieve your separation requirements via RapidXtra Out of the Box, which allows you to be compliant from day one. Alternatively, you can adopt a more tailored and bespoke implementation. RapidXtra is flexible enough to deliver either.

With big decisions to be made about your business structure, strategy and your role in the evolving water market, Echo can help ensure you are compliant, competitive and prepared to meet the challenges of water market reform. Find out more here.

“We’ve chosen RapidXtra as our billing system primarily because it is ready for competition and the essential functionality required by customers is already in place. At Anglian Water Business we understand that every business is different, we pull out all the stops to provide a quality service, tailored to their exact needs and we know that Echo share this approach in the development of RapidXtra. This makes them the perfect partner as we continue our preparations for market opening.”

Jonathan Clarke, Head of Systems and Service at Anglian Water Business

Billing & Customer Information Software in the Knowledge Centre

News

Echo takes billing software global with first Australian water sector client

Victoria-based Coliban Water chooses Aptumo as its new customer billing software solution...

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Blog

A new chapter for water billing

Echo's MD Nigel Baker pops by to share his views on the need for a new chapter for water customer...

23 August 2018 by Nigel Baker

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Case Study

RapidXtra supports Welsh Water's delivery of customer service excellence

When Welsh Water replaced its legacy billing framework, a system that was proven through use in similar regulated environments, that...

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See how we help you meet SIM and be retail competition ready

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