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Career Opportunities

Delivering the right customer experiences on behalf of our clients starts with our fantastic people who are our greatest asset. If you’d love to become one of the team, here on our career opportunities page you can view our current vacancies and even apply online should you spot the right opportunity for you.


Choose locations in which you'd like to see careers...


Echo sites...



Walsall, West Midlands

Closing date May 11th 2017

Collections Advisors

Echo Managed Services are looking for enthusiastic and target driven individuals to join their Collections Team!

Salary £16,548.06

Hours 37.5


Walsall, West Midlands

Closing date May 11th 2017

Customer Service Advisors

Echo Managed Services are looking for enthusiastic and customer focused individuals to join their Contact Centre Team!

Salary £15,480.11

Hours 37.5


Walsall, West Midlands

Closing date May 24th 2017

Court Collector - Internal Applicants Only

We currently have an opportunity within our Collections Department for the role of a Court Collector.

Salary Dependant on experience

Hours 37.5


Walsall, West Midlands

Closing date May 24th 2017

Collections Complex Correspondence - Internal Applicants Only

We currently have opportunities within our Collections Department for the role of Complex Correspondence Advisor’s.

Salary Dependant on experience

Hours 37.5 FTE


Belfast

Closing date May 25th 2017

Meter Query Technician

Working for Echo in partnership with Northern Ireland Water (NI Water), these are field-based roles that covers the whole of Northern Ireland. The role will involve gathering, investigating, interpreting and analysing information to provide comprehensive responses to data quality queries allowing first time resolution and minimising repeat visits Liaison with Meter Reading and Query BAU teams, Meter Maintenance Support team, Metering Administration Support team and Echo BAU.

Salary £23,229.77

Hours 37.5 Monday to Friday 8am to 4pm


Walsall, West Midlands

Closing date May 26th 2017

Customer Support Team Member (Internal Vacancy)

We are looking for an enthusiastic team player to join our busy Customer Support Team. Must be highly organised and results focused.

Salary £14,625.00

Hours 37.5


Belfast

Closing date May 26th 2017

Customer Service Advisors - Collections

Working for Echo in partnership with NI Water, based at our city centre offices in Belfast, we currently have vacancies within our Debt/Credit Management Department for Temporary Collections Agents. Handling inbound debt calls and making high volume outbound calls through a dialler while maintaining set targets, you will be dealing with commercial customers, securing immediate payment and making arrangements with those in genuine hardship. Using a combination of telephony and correspondence, you will be responsible for processing and resolving accounts at all recovery stages. These are front-line debt management roles and are critical in ensuring that all cash targets are met in a timely and cost-effective manner.

Salary £14625 per annum plus potential to earn bonus

Hours 37.5 hours per week

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