Build a career that makes a real difference in water

At Echo, we’re driven by a simple belief, when people thrive, great service follows. Our teams play a vital role in supporting water companies across the UK and around the world, helping them deliver better experiences for the customers and communities they serve.

Whether you’re passionate about technology, customer service, transformation or delivery, you’ll find a place here where your ideas matter, your growth is supported and your work has real impact. We are collaborative, confident and committed to meaningful change, and we’re looking for people who share that energy and creativity.

Join us and be part of a team shaping the future of water services, with trust, innovation and people at the heart of everything we do. We are Echo. Let’s create the future, together. 

Benefits and rewards

At Echo, we invest in our people. The benefits and rewards we offer help our colleagues feel valued, respected and cared for:

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Hybrid working

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Pension scheme

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24/7 GP service

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Employee wellbeing

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Access to retail discounts

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Free onsite parking

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Gym (Walsall only)

Leadership Team

Meet Echo’s leadership team, trusted water‑sector specialists driving customer‑first services, innovative billing technology and meaningful transformation across the industry.

ESG

Discover how Echo embeds ESG into its water billing software and customer services, driving sustainability, transparency & responsible innovation across the water sector.

Vision, Mission and Values

Discover Echo’s vision, mission and values, a people‑first approach to billing software, service excellence and meaningful change across the water sector.