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News

January 17th 2019

86% of UK residents think energy companies must do more to tackle meter cheating

This is a worrying view from consumers and indicates that energy theft investigation may be viewed more as a cost...


Blog

January 7th 2019

The top challenges facing CIOs in 2019

Echo's Software Services Director Andy Mack discusses the challenges CIOs face in 2019, how to overcome these challenges and future steps...


News

December 31st 2018

Company Announcement | Change of Managing Director

Echo Managed Services announces a change of Managing Director.

Posted in Cross Service


News

December 4th 2018

A quarter of UK residents would turn a blind eye to energy theft

What does the UK think about energy theft? Read to find out the latest studies, statistics and opinions on this...


Blog

November 26th 2018

Customer complaints: a valuable window into your service

Our latest blog about customer complaints, pinpointing the root cause & learning from criticism


Blog

November 20th 2018

Spotting the signs of Energy Theft

Lloyd Birkhead discusses the growing danger of Energy Theft, the signs of meter tampering and how to prevent this.


News

October 29th 2018

Echo takes billing software global with first Australian water sector client

Victoria-based Coliban Water chooses Aptumo as its new customer billing software solution...


News

October 23rd 2018

Echo digs deep to help Acorns Children’s Hospice

Echo launches its new employee volunteering scheme, creating a new stimulating outdoor area for Acorns Children's Hospice...

Posted in Cross Service


Case Study

October 18th 2018

Revenue protection: supporting the fight against energy theft

How Echo's wholly owned field services agency, Grosvenor Services Group, supports one of the UK's big six energy providers in...


News

October 15th 2018

Consumer debt: 1/3 of customers happy for service providers to share personal data

More than a third of UK consumers would be happy for service providers to share their personal data with other...


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