Built on deep sector knowledge
We are part of your world
Echo understands your world. Our deep experience of the UK water sector, working in close consultation with our current water sector clients and running two water operations ourselves on behalf of clients, has enabled us to develop RapidXtra and build Aptumo in response to your unique needs.
Proven and established
The suitability and ease with which our billing software solutions can be deployed has been proven over ten different successful implementations in UK water, all of which were achieved to budget. Having retained most of our core team throughout all these projects we have amassed an unparalleled wealth of UK water billing system implementation experience. Complementing this is a proven, tested and agile approach.
Billing & Customer Information Software in the Knowledge centre
Aptumo, the only native Salesforce water billing solution – what that means and why that matters
Native to Salesforce, Aptumo stands out as a game-changing solution for water utilities looking to digitise operations, enhance customer engagement…
Pelican business services chooses Echo’s Aptumo billing solution
The integrated business services provider will deploy Aptumo to serve and support Bristol Water and Wessex Water customers.
Supporting Welsh Water's Digital Transformation
How Echo supported Welsh Water with their digital transformation programme - resulting in a 33% increase in digital channel customer…
Affordability and the water sector: how water companies can support their customers through these turbulent times
We asked 2,000 UK bill payers how their financial situation has changed over the last year or so, how they’re…