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Built on deep sector knowledge

We are part of your world

Echo understands your world. Our deep experience of the UK water sector, working in close consultation with our current water sector clients and running two water operations ourselves on behalf of clients, has enabled us to develop and evolve RapidXtra in response to your unique needs.

Proven and established

The suitability and ease with which RapidXtra can be deployed has been proven over ten different successful implementations in UK water, all of which were achieved to budget. Having retained most of our core team throughout all these projects we have amassed an unparalleled wealth of UK water billing system implementation experience. Complementing this is a proven, tested and agile approach.

Billing & Customer Information Software in the Knowledge Centre


RapidXtra assists water companies as Open Water goes live

Echo supports water clients to ensure they were ready for market opening, enabling them to deliver excellent customer service in...


5 ways for water companies to perfect better bills

Evolving and uncertain times in the water sector mean companies may soon face an uphill battle to maintain customer loyalty,...

Case Study

RapidXtra supports Welsh Water's delivery of customer service excellence

When Welsh Water replaced its legacy billing framework, a system that was proven through use in similar regulated environments, that...


Discover Echo's deep heritage in the UK water sector

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