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Built on deep sector knowledge

We are part of your world

Echo understands your world. Our deep experience of the UK water sector, working in close consultation with our current water sector clients and running two water operations ourselves on behalf of clients, has enabled us to develop and evolve RapidXtra in response to your unique needs.

Proven and established

The suitability and ease with which RapidXtra can be deployed has been proven over ten different successful implementations in UK water, all of which were achieved to budget. Having retained most of our core team throughout all these projects we have amassed an unparalleled wealth of UK water billing system implementation experience. Complementing this is a proven, tested and agile approach.

Billing & Customer Information Software in the Knowledge Centre


Echo launches Aptumo, a new SaaS customer billing solution for multi-utility markets

Outsourced utilities customer engagement specialist, Echo Managed Services, has announced the launch of ​Aptumo​ – an innovative, cloud-based, multi-utility customer billing...


A Guide to Better Billing

In our latest blog, head of sales and marketing, Chris Cullen, examines customer frustrations when it comes to billing whilst...

Case Study

RapidXtra supports Welsh Water's delivery of customer service excellence

When Welsh Water replaced its legacy billing framework, a system that was proven through use in similar regulated environments, that...


Discover Echo's deep heritage in the UK water sector

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