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News

May 23rd 2019

Echo and South Staffs Water recognised for outstanding customer service

Echo and its client South Staffs Water celebrate success with ServiceMark accreditation


News

April 9th 2019

Echo wins billing software contract with SES Water and SES Business Water

Echo Managed Services, the outsourced utility market specialist, has won its first major UK contract for its proprietary new cloud-based...


News

March 21st 2019

Echo secures two-year metering and billing contract extension with Northern Ireland Water

Echo Managed Services has successfully secured a retender with Northern Ireland Water, extending their current Metering and Billing contract for...


News

March 11th 2019

Calls for a crack down on dangerous tamper tutorials

Social media companies have a duty to crack down on the numerous dangerous energy meter tamper tutorials present on their...


News

January 17th 2019

86% of UK residents think energy companies must do more to tackle meter cheating

This is a worrying view from consumers and indicates that energy theft investigation may be viewed more as a cost...


Blog

January 7th 2019

The top challenges facing CIOs in 2019

Echo's Software Services Director Andy Mack discusses the challenges CIOs face in 2019, how to overcome these challenges and future steps...


News

December 31st 2018

Company Announcement | Change of Managing Director

Echo Managed Services announces a change of Managing Director.

Posted in Cross Service


News

December 4th 2018

A quarter of UK residents would turn a blind eye to energy theft

What does the UK think about energy theft? Read to find out the latest studies, statistics and opinions on this...


Blog

November 26th 2018

Customer complaints: a valuable window into your service

Our latest blog about customer complaints, pinpointing the root cause & learning from criticism


Blog

November 20th 2018

Spotting the signs of Energy Theft

Lloyd Birkhead discusses the growing danger of Energy Theft, the signs of meter tampering and how to prevent this.


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