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NewsMarch 16th 2020
Two Echo Managed Services employees have been named as finalists in the 2020 CCMA UK National Contact Centre Awards...
NewsMarch 11th 2020
Echo & South Staffs Water win customer satisfaction award from the Institute of Customer Service.
NewsJanuary 30th 2020
Billing software business continues to expand as utility sector interest grows
NewsJanuary 23rd 2020
More than 7 million households have had a negative water billing experience...
NewsDecember 18th 2019
South Staffs Water and its partner, Echo Managed Services, have claimed the coveted ‘Community Initiative of the Year’ award at…
NewsDecember 12th 2019
Utility specialist raises £900 for Walsall children’s hospice
NewsDecember 3rd 2019
Echo's on-going commitment to employee safety.
NewsNovember 26th 2019
Almost 13.5 million households struggle to understand billing jargon.
NewsNovember 19th 2019
We're delighted to have been shortlisted alongside our client South Staffs Water for three water sector and customer service focused…
BlogNovember 12th 2019
Monica Mackintosh, Managing Director at Echo discusses the possibility of a new era when it comes to billing software...