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News

March 22nd 2021

Aptumo expands into Australia following second contract win

Echo announces new Australian business, Aptumo Pty Ltd, following growing interest in the company's innovative Salesforce-native water billing software...

News

February 18th 2021

Echo Announces Aptumo on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace

Echo’s customers can now benefit from a new era of water billing software...

Blog

February 12th 2021

Are core systems the key to changing tides in water sector complaints management?

Echo's Product Director, Andy Mack, talks about complaints management in the UK water sector, and how investing in the right…

News

January 26th 2021

Aptumo awarded development excellence accolade

- award given in recognition of a 34% higher rate of best practice compliance in development than other ISVs, meaning…

Case Study

October 13th 2020

Supporting Welsh Water's Digital Transformation

How Echo supported Welsh Water with their digital transformation programme - resulting in a 33% increase in digital channel customer…

News

October 5th 2020

Echo supports digital transformation at Dŵr Cymru Welsh Water

Transformation project leads to 33% increase in digital transactions for the most common, high-volume customer contact types...

News

September 11th 2020

Coliban Water embraces new Aptumo billing software to benefit customers

Coliban Water, one of Victoria’s larger regional urban water corporations, has successfully transitioned its billing and customer support software to…

News

June 8th 2020

Echo Managed Services strengthens its board as Aptumo grows

Echo Managed Services, the UK water sector service and software specialist, is building on the success of its new Aptumo…

News

January 30th 2020

Aptumo adds four new hires to bolster its product team

Billing software business continues to expand as utility sector interest grows

News

January 23rd 2020

Quarter of water customers let down by poor response to billing problems

More than 7 million households have had a negative water billing experience...

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