At a time when water companies are having to collect more debt whilst operating under increasing cost to serve constraints, your arrears and late payment strategies must be both efficient and effective. That’s where Echo can help you.
Download our brochure now to see how we place your customers at the heart of our collections strategies and focus on proactive early intervention, innovation and using every opportunity to improve customer engagement to reduce your debts and your operating costs.
Knowledge Centre: Research
Knowledge Centre: Case Studies
Knowledge Centre: Blog
When it comes to energy theft, understanding and acting on public perceptions could better inform strategies to build consumer awareness...
What do consumers think about UK debt collection practices? Find out in our new 2018 research report. We've examined the behaviours,...
Customer facing services for the energy sector that bring energy companies closer to their customers...
Issues with energy theft? Let's get it sorted.
This is a worrying view from consumers and indicates that energy theft investigation may be viewed more as a cost...
Lloyd Birkhead discusses the growing danger of Energy Theft, the signs of meter tampering and how to prevent this.
20 November 2018 by Lloyd Birkhead
How Echo's wholly owned field services agency, Grosvenor Services Group, supports one of the UK's big six energy providers in...
When it comes to energy theft, understanding and acting on public perceptions could better inform strategies to build consumer awareness...
