This consumer research report looks into the current picture of debt recovery processes in the UK and the impact they have on customers, both good and bad. We've examined the behaviours, attitudes and experiences of 1,500 UK households to paint a true picture of debt recovery and who's getting it right and wrong.
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- Discover our end to end debt collection services
- Case study: customer-centric debt collection/Northern Ireland Water
- Blog: early arrears debt - getting customers back on track
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20 November 2018 by Lloyd Birkhead