What do consumers think about UK debt collection practices? Find out in our new 2018 research report. We've examined the behaviours, attitudes and experiences of 1,000 UK households to paint a current picture of debt recovery – the good and the bad.
Customer facing services for the energy sector that bring energy companies closer to their customers...
Issues with energy theft? Let's get it sorted.
This 24 page consumer research report looks at switching attitudes, behaviours and frustrations across a range of sectors including energy, telecoms,...
This research report takes an in-depth look at the current state of billing in the UK and what lessons can...
New research reveals worrying findings when it comes to the UK debt stigma and consumer reluctance to ask service providers...
Lloyd Birkhead, MD of Echo's Grosvenor Services Group, takes a closer look at energy theft, a serious concern for the...
6 March 2018 by Lloyd Birkhead
How Echo engages and helps customers in arrears in the field for Northern Ireland Water...
Issues with energy theft? Let's get it sorted.
...or talk to our live chat representative...
Chat now
