What do consumers think about UK debt collection practices? Find out in our new 2018 research report. We've examined the behaviours, attitudes and experiences of 1,000 UK households to paint a current picture of debt recovery – the good and the bad.
When it comes to energy theft, understanding and acting on public perceptions could better inform strategies to build consumer awareness...
Customer facing services for the energy sector that bring energy companies closer to their customers...
Issues with energy theft? Let's get it sorted.
This 24 page consumer research report looks at switching attitudes, behaviours and frustrations across a range of sectors including energy, telecoms,...
39% of people are unaware of the safety risks posed by energy theft | Only 46% of people would report energy theft because...
In our latest coffee break blog, Echo's Lloyd Birkhead looks at UK collections practices, consumer views and attitudes and the...
How Echo engages and helps customers in arrears in the field for Northern Ireland Water...
When it comes to energy theft, understanding and acting on public perceptions could better inform strategies to build consumer awareness...
...or talk to our live chat representative...
Chat now
