Aptumo expands into Australia following second contract win

Aptumo, Echo Managed Services' cloud-based water customer billing solution has launched its Australian business with the opening of a Melbourne office, following recent growth and further expansion opportunities in the country.

The SaaS utility billing software provider recently implemented its solution at Victoria’s Coliban Water, and has also been selected as the preferred solution for a second Victoria-based water company, amidst growing interest in both Australia and the UK of the benefits the software can bring.

Aptumo’s Australian business – Aptumo Australia Pty Ltd. - will be headquartered in Melbourne, Victoria and the team on the ground will support sales, project implementations and existing client support alongside colleagues in Aptumo’s existing 110-strong team in the UK and India.

Aptumo has also announced two significant hires to its new Australian operations - the appointment of Tony Kelly AM as a new non-executive director, and Richard Harris as general manager of Aptumo Pty Ltd. Tony, ex-Managing Director at Yarra Valley Water, has more than 30 years’ experience in the water industry and was also recognised in this years’ Queen’s Australian Birthday Honours list for significant service to the sector.

Richard has 30 years’ experience working in a variety of software and technology-related roles, and was most recently chief information and technology officer at Hunter Water, New South Wales, where he was a member of the Executive Management Team and established and led Business Transformation functions within the company.

Aptumo, whose pioneering billing software is built on the Salesforce platform, is building the foundations for further expansion in the Australian market, helping more water companies to transform their customer and stakeholder management systems to deliver a better and more cost-effective customer experience.