Echo Logo

Knowledge Centre

Choose what's showing in the Knowledge Centre

Types of content...

Content about...

Research & Resources

October 24th 2016

The Secrets of Better Billing

This research report takes an in-depth look at the current state of billing in the UK and what lessons can...

Research & Resources

August 26th 2016

UK Water Debt Collection Brochure

At a time when water companies are having to collect more debt whilst operating under increasing cost to serve constraints,...

Research & Resources

August 11th 2016

Contact Centre Services Brochure

Customers. They're the beating heart of your business. In an increasingly competitive world, where customer expectations are evolving, delivering stand...

Research & Resources

May 9th 2016

Counting the cost of debt recovery

This consumer research report looks into the current picture of debt recovery processes in the UK and the impact they...

Research & Resources

December 7th 2015

Choose how you want to get in touch with us

Pick up the phone and call us...

0117 344 1500


...or talk to our live chat representative...

Chat now

Chat now

...or simply email us for a quick response.