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Blog
January 10th 2024
Mentoring to support talent and succession planning
This month is National Mentoring Month and our group head of marketing and communication caught up with Echo's lead HR…
Posted in Cross Service by Hannah Cook
Blog
November 3rd 2023
Linking employee recognition programmes to customer satisfaction
The link between a strategic employee recognition programme and customer satisfaction should not be underestimated. Echo's Lead HR Business Partner…
Posted in Customer Contact & Engagement by Hannah Cook
Blog
June 29th 2016
Vision, Mission, Values: A Year On (Where Are We Now?)
In our latest coffee break blog, head of people and development - Anna Fell, discusses how Echo has embedded its…
Posted in Customer Contact & Engagement by Hannah Cook
Blog
May 27th 2015Vision, Mission, Values: Not Just A Pretty Logo (But It Helps!)
The Echo coffee break blog is where our Senior Management Team take time out to share their thoughts. This month…
Posted in Customer Contact & Engagement by Hannah Cook