Echo Logo
Echo Logo

Energy Services Catalogue

From the Knowledge Centre

Customer facing services for the energy sector that bring energy companies closer to their customers...

Download Echo's Energy Services Catalogue

Services that bring you closer to your customers: contact centre - debt collection - field engagement - billing & CRM software

Share this article

More in the Knowledge centre

More Research & Resources

Research & Resources

Affordability and the water sector: how water companies can support their customers through these turbulent times

We asked 2,000 UK bill payers how their financial situation has changed over the last year or so, how they’re…

Read
Research & Resources

Generation Z: A new wave of water customers

Read our latest UK consumer research report focused on Generation Z, the new wave of water customers, and their attitudes…

Read
Research & Resources

The Secrets of Better Billing 2019

A new research report examining consumer attitudes to and experiences of UK water bills and billing processes, and the prevalence…

Read
Research & Resources

Energy Theft: A Focus on Consumer Awareness & Attitudes

When it comes to energy theft, understanding and acting on public perceptions could better inform strategies to build consumer awareness…

Read

More Cross Service

News

Echo to deliver specialist customer service and new software to Northern Ireland Water

Echo has won a new contract to deliver contact management, billing, and collection management services for Northern Ireland Water. The…

Read
News

Echo team helps South Staffordshire Plc raise £9,000 for local food banks this winter

Almost £3,000 has been raised by the Group’s employees and the donation has been tripled to £9,000 by the business,…

Read
News

Affordability remains the top priority for the next generation of bill payers

Whilst Gen Z has a widely documented interest in the environment, when it comes to water and sewerage services, our…

Read
Research & Resources

Generation Z: A new wave of water customers

Read our latest UK consumer research report focused on Generation Z, the new wave of water customers, and their attitudes…

Read

Choose how you want to get in touch with us

Pick up the phone and call us...

0845 12 12 122

Call

...or simply email us for a quick response.

ask@echo-ms.com

Send email