Customers. They're the beating heart of your business. In an increasingly competitive world, where customer expectations are evolving, delivering stand out customer service is a key way to differentiate and foster loyalty, recommendation and trust. And that's where we can help.
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Multi-channel contact centre services from Echo Managed Services, the customer journey experts.
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More Research & Resources
When it comes to energy theft, understanding and acting on public perceptions could better inform strategies to build consumer awareness…
More Customer Contact & Engagement
Two Echo Managed Services employees have been named as finalists in the 2020 CCMA UK National Contact Centre Awards...
Echo & South Staffs Water win customer satisfaction award from the Institute of Customer Service.
South Staffs Water and its partner, Echo Managed Services, have claimed the coveted ‘Community Initiative of the Year’ award at…