Nigel Baker appointed as Managing Director of Echo

Echo is pleased to announce the appointment of Nigel Baker as its new Managing Director. Nigel joined Echo as Operations Director eight years ago where he had full strategic, financial and operational management responsibility for Echo's outsourced contracts.

Phil Newland, Echo’s outgoing Managing Director said “Nigel has been pivotal to much of the success that Echo has achieved, from the contract award win with Northern Ireland Water back in 2006 through to our acquisitions, the transformation of our debt collection performance and the setting up of Echo India to name but a few. With his proven track record and strong leadership skills Nigel is the natural choice to lead Echo into an even more successful future.”

Nigel Baker said “Echo is a growing and vibrant business with a very bright future. I look forward to continuing to work with the Echo team as we focus on delivering further growth of both Echo’s contact management and technology offerings.”

As Managing Director, Nigel has full responsibility for board leadership, strategic direction, financial accountability and key client relationships and is also a member of South Staffordshire Plc's Executive Management Team.