We are delighted to announce that Grosvenor Services Group, a part of Echo Managed Services, will be supporting and sponsoring the CCR-interactive conference being held at the Guoman Tower Hotel, London on October 6th 2015.
The CCR-interactive conference is the largest and leading one-day conference in the UK credit and debt industry's diary, with more than 400 delegates expected to attend from the UK and around the world. In addition to sponsoring the conference, Grosvenor will also preview its end-to-end customer-centric approach to debt collection, assisting businesses to successfully recover both consumer and commercial debt.
"With UK debt collection agencies collecting £1.75 billion of debt in 2014, it's clear that by outsourcing their debt recovery processes to experts, businesses can achieve impressive collections results. However, choosing the right agency could not be more important in securing leading return rates and protecting customer relationships and brand."
Lloyd Birkhead, Managaing Director - Grosvenor Services Group
A part of Echo Managed Services - the specialist outsourced supplier of end-to-end customer journey solutions, Grosvenor has the people, processes, accreditations and proven track record to help businesses across a variety of industires to efficiently recover debt whilst ensuring customers are treated fairly.
Recommended further reading:
Hints and tips for choosing the right debt collection agency
Find out more about our office and field based approach to debt recovery
Click here to download our latest debt recovery brochure
Here is the link to the Grosvenor Services Group website
More in the Knowledge centre
More News
Introducing Echo's 2020 CCMA UK National Contact Centre Award Finalists
Two Echo Managed Services employees have been named as finalists in the 2020 CCMA UK National Contact Centre Awards...
West Midlands community hub scoops Customer Satisfaction Innovation award
Echo & South Staffs Water win customer satisfaction award from the Institute of Customer Service.
Aptumo adds four new hires to bolster its product team
Billing software business continues to expand as utility sector interest grows
Quarter of water customers let down by poor response to billing problems
More than 7 million households have had a negative water billing experience...
More Debt Recovery & Revenue Management
Calls for a crack down on dangerous tamper tutorials
Social media companies have a duty to crack down on the numerous dangerous energy meter tamper tutorials present on their…
86% of UK residents think energy companies must do more to tackle meter cheating
This is a worrying view from consumers and indicates that energy theft investigation may be viewed more as a cost…
A quarter of UK residents would turn a blind eye to energy theft
What does the UK think about energy theft? Read to find out the latest studies, statistics and opinions on this…
Spotting the signs of Energy Theft
Lloyd Birkhead discusses the growing danger of Energy Theft, the signs of meter tampering and how to prevent this.
20 November 2018 by Lloyd Birkhead