Echo Logo

Echo shortlisted for five South West Contact Centre Forum awards

From the Knowledge Centre

Echo has been announced as a finalist in five categories of the prestigious 2016 South West Contact Centre Forum awards

We are delighted to share the news that the team at Echo Bristol have been named as finalists in five categories of the prestigious 2016 South West Contact Centre Forum awards. These awards recognise the excellence and innovation delivered by contact centre businesses across the south west region of the UK.

In the company categories, Echo has been shortlisted for both the hotly contested 'outsourced contact centre of the year' and for 'best use of technology' in relation to our in-house training approach and platform EPOD.

In the individual categories, Echo Bristol's Head of Client Services, Nathan Barton, is a finalist for 'support manager of the year', Head of Contact Centre, Robert Carter-Edwards, is shortlisted for 'contact centre manager of the year' and Simon Thatcher, Echo Bristol's Senior Learning and Development Executive, has been announced as a finalist for 'trainer of the year'.

The awards ceremony takes place on July 14th in Bristol, and we wish the whole Echo Bristol team the best of luck on the night, and congratulate them on this well deserved prestigious contact centre industry recognition.


Suggested further reading:


Share this article

More in the Knowledge centre

More News

News

Coliban Water embraces new Aptumo billing software to benefit customers

Coliban Water, one of Victoria’s larger regional urban water corporations, has successfully transitioned its billing and customer support software to…

Read
News

Affordability remains the top priority for the next generation of bill payers

Whilst Gen Z has a widely documented interest in the environment, when it comes to water and sewerage services, our…

Read
News

Echo holds summer of support event for its teams

For the past six weeks, Echo has been holding a remote summer of support event for its employees across three…

Read
News

Echo Managed Services strengthens its board as Aptumo grows

Echo Managed Services, the UK water sector service and software specialist, is building on the success of its new Aptumo…

Read

More Customer Contact & Engagement

News

Introducing Echo's 2020 CCMA UK National Contact Centre Award Finalists

Two Echo Managed Services employees have been named as finalists in the 2020 CCMA UK National Contact Centre Awards...

Read
News

West Midlands community hub scoops Customer Satisfaction Innovation award

Echo & South Staffs Water win customer satisfaction award from the Institute of Customer Service.

Read
News

West Midlands community hub crowned Community Initiative of the Year

South Staffs Water and its partner, Echo Managed Services, have claimed the coveted ‘Community Initiative of the Year’ award at…

Read
News

Echo shortlisted for three prestigious awards

We're delighted to have been shortlisted alongside our client South Staffs Water for three water sector and customer service focused…

Read

Choose how you want to get in touch with us

Pick up the phone and call us...

0845 12 12 122

Call

...or simply email us for a quick response.

ask@echo-ms.com

Send email