Echo Logo

Echo shortlisted for five South West Contact Centre Forum awards

From the Knowledge Centre

Echo has been announced as a finalist in five categories of the prestigious 2016 South West Contact Centre Forum awards

We are delighted to share the news that the team at Echo Bristol have been named as finalists in five categories of the prestigious 2016 South West Contact Centre Forum awards. These awards recognise the excellence and innovation delivered by contact centre businesses across the south west region of the UK.

In the company categories, Echo has been shortlisted for both the hotly contested 'outsourced contact centre of the year' and for 'best use of technology' in relation to our in-house training approach and platform EPOD.

In the individual categories, Echo Bristol's Head of Client Services, Nathan Barton, is a finalist for 'support manager of the year', Head of Contact Centre, Robert Carter-Edwards, is shortlisted for 'contact centre manager of the year' and Simon Thatcher, Echo Bristol's Senior Learning and Development Executive, has been announced as a finalist for 'trainer of the year'.

The awards ceremony takes place on July 14th in Bristol, and we wish the whole Echo Bristol team the best of luck on the night, and congratulate them on this well deserved prestigious contact centre industry recognition.


Suggested further reading:


Share this article

More in the Knowledge centre

More News

News

Echo Announces Aptumo on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace

Echo’s customers can now benefit from a new era of water billing software...

Read
News

Aptumo awarded development excellence accolade

- award given in recognition of a 34% higher rate of best practice compliance in development than other ISVs, meaning…

Read
News

Echo team helps South Staffordshire Plc raise £9,000 for local food banks this winter

Almost £3,000 has been raised by the Group’s employees and the donation has been tripled to £9,000 by the business,…

Read
News

Water companies must build a stronger, more memorable and relevant brand to appeal to their latest generation of customers

New research reveals that Generation Z has low brand awareness when it comes to who supplies the water in their…

Read

More Customer Contact & Engagement

News

Water companies must build a stronger, more memorable and relevant brand to appeal to their latest generation of customers

New research reveals that Generation Z has low brand awareness when it comes to who supplies the water in their…

Read
News

Introducing Echo's 2020 CCMA UK National Contact Centre Award Finalists

Two Echo Managed Services employees have been named as finalists in the 2020 CCMA UK National Contact Centre Awards...

Read
News

West Midlands community hub scoops Customer Satisfaction Innovation award

Echo & South Staffs Water win customer satisfaction award from the Institute of Customer Service.

Read
News

West Midlands community hub crowned Community Initiative of the Year

South Staffs Water and its partner, Echo Managed Services, have claimed the coveted ‘Community Initiative of the Year’ award at…

Read

Choose how you want to get in touch with us

Pick up the phone and call us...

0845 12 12 122

Call

...or simply email us for a quick response.

ask@echo-ms.com

Send email