Echo Logo
Echo Logo

Echo holds summer of support event for its teams

From the Knowledge Centre

For the past six weeks, Echo has been holding a remote summer of support event for its employees across three continents and five offices.

The event, planned and run by members of the company’s Employee Voice Forum, was put in place to remotely engage and connect our employees, many of whom have been working from home, during the lockdown.

Five weekly themes ‘Sports, Teams and Coaching’, ‘Hobbies, Interests & Skills’, ‘Embracing Cultures’, ‘Echo Pride Week’ and ‘Learning Something New’, provided a great structure to help Echo’s teams connect with and support one another during the current unusual times, where many employees continue to work remotely.

Content was employee-created and shared via the company’s new employee Instagram account, set up during lockdown to support employee engagement, and the company’s more traditional internal communication channels.

Over 50 pieces of content from employees across Australia, India and the UK were shared during the Summer of Support including videos, blog, pictures and interviews with great engagement, encouragement and support from our teams; right from The Board of Directors down.

“The Summer of Support has been the first widespread remote employee engagement activity we have undertaken as a business, and has been fantastic to see how successful it has been and how much our teams have enjoyed getting involved. Simon, our internal communication executive, and our employee voice forum have done a brilliant job in planning and running this initiative – which has brought learning, a showcase of skills and some real laughs along the way – bringing our remote teams together during this difficult time for us all.”

Caroline Boden, Head of Marketing and Communication

But, what has been really rewarding is hearing what this event has meant to our employees:

"Awesome thought , Awesome layout of the activities , Awesome execution and Awesome finishing...what more can you expect.. This 6 week's program is like a wonderful journey which everyone is a part of...I personally enjoyed a lot... I must like to say a special thanks to Simon for giving me the reason to write again which is lost somewhere in the busy schedule..."

“The engagement behind this activity saw people join from across all of our global sites which shows how well it was executed.”

"It's really fun to spend time on activities and see how others whom with we are working have so many talents. Only because of this activity we learned a lot about each other and that will definitely help for better working environment."

Suggested Further Reading

Share this article

More in the Knowledge centre

More News

News

Echo Managed Services strengthens its service with a new head of billing and collections

We are delighted to have appointed Lee Hugill to this important role to help our water sector clients.

Read
News

One in six delayed payment of a water bill due to lack of understanding

Unclear communications and a lack of understanding of water bills are causing almost one in six (14%) bill payers to…

Read
News

Echo appoints a new Head of Operations

We are delighted to have appointed Leanne Florence to this senior role.

Read
News

Echo to deliver specialist customer service and new software to Northern Ireland Water

Echo has won a new contract to deliver contact management, billing, and collection management services for Northern Ireland Water. The…

Read

More Cross Service

Blog

Mentoring to support talent and succession planning

This month is National Mentoring Month and our group head of marketing and communication caught up with Echo's lead HR…

10 January 2024 by Hannah Cook

Read
News

Echo to deliver specialist customer service and new software to Northern Ireland Water

Echo has won a new contract to deliver contact management, billing, and collection management services for Northern Ireland Water. The…

Read
News

Echo team helps South Staffordshire Plc raise £9,000 for local food banks this winter

Almost £3,000 has been raised by the Group’s employees and the donation has been tripled to £9,000 by the business,…

Read
News

Affordability remains the top priority for the next generation of bill payers

Whilst Gen Z has a widely documented interest in the environment, when it comes to water and sewerage services, our…

Read

Choose how you want to get in touch with us

Pick up the phone and call us...

0845 12 12 122

Call

...or simply email us for a quick response.

ask@echo-ms.com

Send email