For the past six weeks, Echo has been holding a remote summer of support event for its employees across three continents and five offices.
The event, planned and run by members of the company’s Employee Voice Forum, was put in place to remotely engage and connect our employees, many of whom have been working from home, during the lockdown.
Five weekly themes ‘Sports, Teams and Coaching’, ‘Hobbies, Interests & Skills’, ‘Embracing Cultures’, ‘Echo Pride Week’ and ‘Learning Something New’, provided a great structure to help Echo’s teams connect with and support one another during the current unusual times, where many employees continue to work remotely.
Content was employee-created and shared via the company’s new employee Instagram account, set up during lockdown to support employee engagement, and the company’s more traditional internal communication channels.
Over 50 pieces of content from employees across Australia, India and the UK were shared during the Summer of Support including videos, blog, pictures and interviews with great engagement, encouragement and support from our teams; right from The Board of Directors down.
“The Summer of Support has been the first widespread remote employee engagement activity we have undertaken as a business, and has been fantastic to see how successful it has been and how much our teams have enjoyed getting involved. Simon, our internal communication executive, and our employee voice forum have done a brilliant job in planning and running this initiative – which has brought learning, a showcase of skills and some real laughs along the way – bringing our remote teams together during this difficult time for us all.”
Caroline Boden, Head of Marketing and Communication
But, what has been really rewarding is hearing what this event has meant to our employees:
"Awesome thought , Awesome layout of the activities , Awesome execution and Awesome finishing...what more can you expect.. This 6 week's program is like a wonderful journey which everyone is a part of...I personally enjoyed a lot... I must like to say a special thanks to Simon for giving me the reason to write again which is lost somewhere in the busy schedule..."
“The engagement behind this activity saw people join from across all of our global sites which shows how well it was executed.”
"It's really fun to spend time on activities and see how others whom with we are working have so many talents. Only because of this activity we learned a lot about each other and that will definitely help for better working environment."
Suggested Further Reading
Knowledge Centre: News
Echo Managed Services strengthens its board as Aptumo grows
More in the Knowledge centre
More News
Coliban Water embraces new Aptumo billing software to benefit customers
Coliban Water, one of Victoria’s larger regional urban water corporations, has successfully transitioned its billing and customer support software to…
Affordability remains the top priority for the next generation of bill payers
Whilst Gen Z has a widely documented interest in the environment, when it comes to water and sewerage services, our…
Echo Managed Services strengthens its board as Aptumo grows
Echo Managed Services, the UK water sector service and software specialist, is building on the success of its new Aptumo…
Introducing Echo's 2020 CCMA UK National Contact Centre Award Finalists
Two Echo Managed Services employees have been named as finalists in the 2020 CCMA UK National Contact Centre Awards...
More Cross Service
Affordability remains the top priority for the next generation of bill payers
Whilst Gen Z has a widely documented interest in the environment, when it comes to water and sewerage services, our…
Generation Z: A new wave of water customers
Read our latest UK consumer research report focused on Generation Z, the new wave of water customers, and their attitudes…
Echo holds fundraising day to raise money for Acorns Children’s Hospice
Utility specialist raises £900 for Walsall children’s hospice
Echo achieves new ISO 45001:2018 safety certification
Echo's on-going commitment to employee safety.