Echo's on-going commitment to employee safety.
Echo is pleased to have underlined its on-going commitment to employee safety through the achievement the new ISO 45001:2018 certification for the provision of its professional customer service solutions.
ISO 45001:2018 replaces BS OHSAS 18001:2007 and is an internationally recognised standard that helps organisations to improve employee safety, reduce workplace risks and create better, safer working conditions, all over the world.
“We are really passionate about health and safety at Echo and committed to the safety of our teams. Our success in gaining this independent accreditation 18 months ahead of the March 2021 deadline demonstrates our dedication to safety in all that we do. I am particularly proud that we were able to achieve successful migration from BS OHSAS 18001 to ISO45001 with absolutely no findings being raised. This success is testament to the commitment and hard work demonstrated by our people.”
Donna Morgan, head of quality at Echo Managed Services
Suggested Further Reading
Knowledge Centre: News
Echo and South Staffs Water recognised for outstanding customer service
More in the Knowledge centre
More News
First team-based CCNNI Award for Echo Northern Ireland
Echo NI's won its first team-based award at the CCNNI Awards 2025, with the Collections & Recoveries team named Outsourced…
Pelican business services chooses Echo’s Aptumo billing solution
The integrated business services provider will deploy Aptumo to serve and support Bristol Water and Wessex Water customers.
Rebrand to take Echo into its next era
Today marks a new chapter for Echo as it launches a refreshed brand identity.
Echo Managed Services sponsors VicWater 2025 Annual Conference
Echo Managed Services is delighted to announce it is returning as Principal Sponsor of Vic Water's 2025 Annual Conference
More Cross Service
Rebrand to take Echo into its next era
Today marks a new chapter for Echo as it launches a refreshed brand identity.
Echo Managed Services appoints Hayley Monks as new MD
Hayley Monks joins Echo Managed Services as its new Managing Director, replacing Monica Mackintosh at the helm of the business,…
Mentoring to support talent and succession planning
This month is National Mentoring Month and our group head of marketing and communication caught up with Echo's lead HR…
Echo to deliver specialist customer service and new software to Northern Ireland Water
Echo has won a new contract to deliver contact management, billing, and collection management services for Northern Ireland Water. The…