Echo Logo
Echo Logo

Aptumo adds four new hires to bolster its product team

From the Knowledge Centre

Billing software business continues to expand as utility sector interest grows

Aptumo, pioneering multi-utility billing software developed by utilities specialists Echo Managed Services, has appointed four new team members as it continues to grow its business.

The billing technology business has taken on four new members of staff this month, as it expands the team behind its innovative and flexible, customer-friendly billing engine.

Following a number of on-going projects and continued interest in the platform, in the UK and Australian water sectors, the business has continued to expand its product team and scale up its workforce.

The billing software business has taken on Hajar El Kharroubi as a Business Analyst. Hajar joins Aptumo from the Echo Managed Services’ RapidXtra team, and joined the wider sister business, Echo in October 2018. Hajar has more than five years’ experience in project management and analysis, in the banking and insurance industries.

Steve Goring returns to work for Echo and its sister company Aptumo after a 10-year break, in which he was a Project Manager and Business Analyst at NFU Mutual. Steve will hold the role of Hybrid Business Analyst/Project Manager.

Aptumo has appointed Adam Wieczorek as a Technical Business Analyst. He has a proven track record of enhancing product usability and experience and has worked in the utilities industry on smart energy projects for a number of years.

Chris Callaghan is an English MA Graduate with a Graduate Certificate in Technical Writing, he has been appointed as Technical Author at Aptumo. Chris has written technical documents for Jaguar Land Rover and Configit software developers since graduating from the University of Limerick.

“We’re thrilled to welcome such talented individuals to the Aptumo team as we continue to grow. Each new appointment brings a wealth of experience in the technology, communications and utilities industries, with some old faces returning to the new part of the business.”

Andy Mack, Software Services Director

Built on the Salesforce platform, Aptumo can help utility companies to reduce their integration and data synchronisation headaches via a single data model across their customer service operations by choosing Aptumo together with Salesforce, the global leader in CRM. Aptumo aims to deliver unparalleled personalisation, helping utility providers to get closer to their customers than ever before.

Suggested Further Reading

Knowledge Centre: Research

The Secrets of Better Billing 2019

Share this article

More in the Knowledge centre

More News

News

Echo Managed Services strengthens its service with a new head of billing and collections

We are delighted to have appointed Lee Hugill to this important role to help our water sector clients.

Read
News

One in six delayed payment of a water bill due to lack of understanding

Unclear communications and a lack of understanding of water bills are causing almost one in six (14%) bill payers to…

Read
News

Echo appoints a new Head of Operations

We are delighted to have appointed Leanne Florence to this senior role.

Read
News

Echo to deliver specialist customer service and new software to Northern Ireland Water

Echo has won a new contract to deliver contact management, billing, and collection management services for Northern Ireland Water. The…

Read

More Billing & Customer Information Software

Blog

Gen Z most likely to struggle keeping up with water bills as a result of the cost-of-living crisis

More than half (51%) of Gen Z bill payers have struggled to pay a household bill in past year Gen…

Read
News

Billing systems and processes are central to new Ofwat initiative

Following calls from Ofwat, the Water Services Regulation Authority, to water companies encouraging them to be more creative in how…

Read
Research & Resources

Affordability and the water sector: how water companies can support their customers through these turbulent times

We asked 2,000 UK bill payers how their financial situation has changed over the last year or so, how they’re…

Read
Blog

Improving the experience for water customers during the cost-of-living crisis

According to Ofwat’s cost of living report 2022, almost a fifth (17%) of water bill payers have struggled to pay…

Read

Choose how you want to get in touch with us

Pick up the phone and call us...

0845 12 12 122

Call

...or simply email us for a quick response.

ask@echo-ms.com

Send email