Echo Logo

Aptumo adds four new hires to bolster its product team

From the Knowledge Centre

Billing software business continues to expand as utility sector interest grows

Aptumo, pioneering multi-utility billing software developed by utilities specialists Echo Managed Services, has appointed four new team members as it continues to grow its business.

The billing technology business has taken on four new members of staff this month, as it expands the team behind its innovative and flexible, customer-friendly billing engine.

Following a number of on-going projects and continued interest in the platform, in the UK and Australian water sectors, the business has continued to expand its product team and scale up its workforce.

The billing software business has taken on Hajar El Kharroubi as a Business Analyst. Hajar joins Aptumo from the Echo Managed Services’ RapidXtra team, and joined the wider sister business, Echo in October 2018. Hajar has more than five years’ experience in project management and analysis, in the banking and insurance industries.

Steve Goring returns to work for Echo and its sister company Aptumo after a 10-year break, in which he was a Project Manager and Business Analyst at NFU Mutual. Steve will hold the role of Hybrid Business Analyst/Project Manager.

Aptumo has appointed Adam Wieczorek as a Technical Business Analyst. He has a proven track record of enhancing product usability and experience and has worked in the utilities industry on smart energy projects for a number of years.

Chris Callaghan is an English MA Graduate with a Graduate Certificate in Technical Writing, he has been appointed as Technical Author at Aptumo. Chris has written technical documents for Jaguar Land Rover and Configit software developers since graduating from the University of Limerick.

“We’re thrilled to welcome such talented individuals to the Aptumo team as we continue to grow. Each new appointment brings a wealth of experience in the technology, communications and utilities industries, with some old faces returning to the new part of the business.”

Andy Mack, Software Services Director

Built on the Salesforce platform, Aptumo can help utility companies to reduce their integration and data synchronisation headaches via a single data model across their customer service operations by choosing Aptumo together with Salesforce, the global leader in CRM. Aptumo aims to deliver unparalleled personalisation, helping utility providers to get closer to their customers than ever before.

Suggested Further Reading

Knowledge Centre: Research

The Secrets of Better Billing 2019

Share this article

More in the Knowledge centre

More News

News

Coliban Water embraces new Aptumo billing software to benefit customers

Coliban Water, one of Victoria’s larger regional urban water corporations, has successfully transitioned its billing and customer support software to…

Read
News

Affordability remains the top priority for the next generation of bill payers

Whilst Gen Z has a widely documented interest in the environment, when it comes to water and sewerage services, our…

Read
News

Echo holds summer of support event for its teams

For the past six weeks, Echo has been holding a remote summer of support event for its employees across three…

Read
News

Echo Managed Services strengthens its board as Aptumo grows

Echo Managed Services, the UK water sector service and software specialist, is building on the success of its new Aptumo…

Read

More Billing & Customer Information Software

News

Coliban Water embraces new Aptumo billing software to benefit customers

Coliban Water, one of Victoria’s larger regional urban water corporations, has successfully transitioned its billing and customer support software to…

Read
News

Echo Managed Services strengthens its board as Aptumo grows

Echo Managed Services, the UK water sector service and software specialist, is building on the success of its new Aptumo…

Read
News

Quarter of water customers let down by poor response to billing problems

More than 7 million households have had a negative water billing experience...

Read
News

Half of water customers don’t understand their bill

Almost 13.5 million households struggle to understand billing jargon.

Read

Choose how you want to get in touch with us

Pick up the phone and call us...

0845 12 12 122

Call

...or simply email us for a quick response.

ask@echo-ms.com

Send email