
Echo is delighted to share audit success news from our wholly owned utilities specialist debt collection agency, Grosvenor Services...
Grosvenor Services was recently audited by Achilles as part of the UVDB category B2 verification process.
The Achilles UVDB Verify Audit provides pre-qualification assurance for utilities companies; enabling access to suitably pre-qualified suppliers they can confidently invite to tender.
Grosvenor achieved near-perfect scores across the board – 99% for Health and Safety, 100% for Environment, 100% for Quality and 100% for CSR.
“These are truly fantastic results which are testament to the hard work of the whole team, and to the high standards we all work to. Our verification enables us to demonstrate our excellence to both our existing and potential utilities clients.”
Lloyd Birkhead, managing director, Grosvenor Services
Suggested Further Reading
Knowledge Centre: News
Grosvenor Services named Best Outsourced Collections Provider 2017
Knowledge Centre: Research
Counting the cost of debt recovery
Knowledge Centre: Blog
Early Arrears Debt: getting utility customers back on track
More in the Knowledge centre
More News
Water companies’ apps way off expectations of Gen Z digital natives
Echo's latest research highlights that whilst 36% of Generation Z consumers prefer to use an app to manage their essential…
Aptumo expands into Australia following second contract win
Echo announces new Australian business, Aptumo Pty Ltd, following growing interest in the company's innovative Salesforce-native water billing software...
Echo Announces Aptumo on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace
Echo’s customers can now benefit from a new era of water billing software...
Aptumo awarded development excellence accolade
- award given in recognition of a 34% higher rate of best practice compliance in development than other ISVs, meaning…
More Debt Recovery & Revenue Management
Calls for a crack down on dangerous tamper tutorials
Social media companies have a duty to crack down on the numerous dangerous energy meter tamper tutorials present on their…
86% of UK residents think energy companies must do more to tackle meter cheating
This is a worrying view from consumers and indicates that energy theft investigation may be viewed more as a cost…
A quarter of UK residents would turn a blind eye to energy theft
What does the UK think about energy theft? Read to find out the latest studies, statistics and opinions on this…
Spotting the signs of Energy Theft
Lloyd Birkhead discusses the growing danger of Energy Theft, the signs of meter tampering and how to prevent this.
20 November 2018 by Lloyd Birkhead