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Echo and Caring Homes: effectively handling new enquiries

From the Knowledge Centre

Published February 8th 2017 in Customer Contact & Engagement by Caroline Boden

Caring Homes – a leading provider of care homes for elderly people in the UK – is working with outsourced customer contact specialist, Echo Managed Services, to enhance the customer journey and provide excellent service to potential new customers. This, in turn, is leading to enhanced conversion rates.

Learn how Caring Homes improved enquiry handling and conversions with the help of Echo...

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