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Echo Logo

Data Analyst

Walsall, West Midlands

Closing date December 3rd 2021

Salary Up to £33,000

37.5 Hours

1 Position Available

Echo is looking for an experienced Data Analyst to analyse and visualise data from multiple core systems, with the objective of presenting clear data-driven insights to enable the leadership team to make informed decisions. We are looking to improve our data analytics and reporting to advance our current situational awareness and long-term decision making ability. This role will involve working with varied datasets, producing insight on different areas such as customer behaviour, debt segmentation and resource utilisation. This is a great opportunity for you to work in a fast paced, environment where your skills and experience will drive improvements in the service to our customers.

Key Responsibilities:

  • Processing and working with multiple datasets to produce high quality and accurate reporting
  • Communicating with stakeholders to understand data content and business requirements
  • Designing, testing, and implementing new reporting using the most appropriate data and tools available
  • Ensuring that reporting controls are adequate and effective
  • Investigating any issues with reports, identify and implementing the appropriate solution
  • Monitoring data quality and identifying corrupt data
  • Identify, analyse, and recommend improvements to existing reporting systems
  • Own and manage regular reporting which may involve developing and maintaining a suite of modelling and analysis tools, such as KPI reporting for senior stakeholders


  • Proven experience working in a MI environment, dealing with large datasets and high volumes of data from multiple sources.
  • Proven experience of developing queries to analyse data, translate the output into relevant reporting/analysis and communicate to multiple stakeholders.
  • Used to working in a fast moving environment with the ability to deliver quality results to tight deadlines.


  • Proven knowledge of working with data in Microsoft Excel to an advanced level is essential (Macro and VBA)
  • Proven knowledge of using SQL Server to interrogate large databases and develop parameter driven reporting is essential
  • Working knowledge of relevant relational database structures
  • Strong verbal and written communication skills to effectively share findings with stakeholders at all levels
  • Strong IT and mathematical skills

Personal Characteristics:

  • Systematic, organised, able to plan and prioritise work
  • Takes ownership and ensures delivery of the agreed objectives
  • Highly numerate with exceptional accuracy and attention to detail
  • Relates to people at all levels and reacts quickly to changing needs
  • Resilient & proactive

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0845 12 12 122


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