Tremendous risks are associated with the technology investments water companies make. Markets, competition, government regulations, financial conditions and technologies all change extremely quickly. Keeping up with innovation and progression, especially when the next generation requires even more significant investment, is very risky.

As a result, competition for funds within organisations is often keenly felt. Deciding what to invest in is one of the most important decisions that regulated organisations make. It is often hard to justify non-core investment when areas more directly related to the core service compete for the same money.
An advantage of partnering with specialist service providers is that the need to invest in non-core business functions is directly reduced - because the responsibility for investment is taken by the service provider. More importantly, a service provider with more than one operation should be able to deliver some economies of scale which would otherwise be unavailable to the customer.
Through our partnering approach Echo strives to deliver more than this, to go beyond economies of scale and deliver innovation through scale; whereby investment in R&D and technology improvements in the specific areas of interest for our clients are delivered as a result of Echo's market leading position.