Written Correspondence

Echo's contact management services include managing all written correspondence. The range of functions these services fulfil can include the management of dedicated PO boxes or the provision of response channels and production of appropriate materials.

At its core though, our water customer's written correspondence regulated measures are dependant on Echo's scanning, indexing and account processing services, which are successfully delivered for almost one million items a year.

Beyond the regulatory concerns Echo's service is also designed to provide an extension to our customer's brand. Ensuring that all correspondence is reflective of our client's values and objectives.