How water companies will cope with the debt problem beyond PR'09


At Echo, we believe that our approach to revenue management and collection offers the most effective path towards best practice for water utilities. But just how far is the journey? And, how well prepared are water companies for the impact of the growing debt problem?

Echo asked Accent to talk to income and collections managers within the water industry and explore how policies and practices will cope with the debt problem beyond PR'09. The results show that, whilst the industry manages much of its revenue management and collection activity extremely effectively, there is no room for complacency if the challenges beyond PR'09 are to be met.

Utilities can receive a free copy of the report on the results of the survey. Find out more about it here or register your interest in receiving the report by completing this form.


Echo's Credit Intelligence Service

Using Echo's Credit Intelligence service will enable you to anticipate customer behaviour and deploy effective management strategies to maximise your income and optimise your service.

Echo works with you to derive powerful information from the data you already hold, giving you:

. Decisions based on awareness, rather than expectation

. Evidence driven strategies for each individual customer, rather than one-size-fits-all tactics.

Find out more by downloading Echo's brochure, speak to Gillian Fletcher on 0845 12 12 122, or send Gillian an email

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