As a mid-sized service provider with a highly focused sector and service specialty,
we can boast enviable financial strength and stability and are proud to be engaged
in several long-term and high profile customer relationships. This combination of
sector specialty, commitment and stability sets us apart from other service providers
and has helped establish Echo as a trusted partner to regulated organisations.
A track record of smooth implementations, specialist consultancy and market leading customer service all highlight Echo's reliability. Evidence of high-performance service delivery is complemented by a high-performance business culture: Echo's people, from contact agent to executive board, are recruited on the basis of the value they can add to our customers and the regulated industry experience they can bring to help move us forward. More >>
Specialist outsourced services provider Echo Managed Services has appointed Steve Wrench, one of the industryís most experienced multi-site outsourcing operational executives...
Over the last few weeks Echo has successfully handled a number of major surges in customer call volumes for the ĎThe Tower of London...
Echo has announced that it is delivering the contact centre for the groundbreaking ĎThe Tower of London Remembersí event that marks 100 years since the start of the First World War through the ĎBlood Swept Lands and Seas of Redí installation in The T